Infrastructure support
We have certified engineers in different architectures and brands, so that our clients have the certainty that they are placing their investment in good hands, we have the support of the brands.
On-site support
It consists of a full-time systems engineer on site, respecting the schedules indicated by the client and must respect the guidelines as if he were another employee of the institution. In addition, it has the full support of BIN6.
Support policies
We have technical support engineers at all levels, they cover all the events that your company has and follow up on each ticket that has been registered by the client, it has an SLA (Service Level Agreement) level of service Client-BIN6.